Privacy Policy
Last updated: [дата публикации]
OMELA Oy ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [ https://www.omela.fi ] and when you interact with us.
This Policy is compliant with the General Data Protection Regulation (EU) 2016/679 (GDPR).
1. Who We Are
OMELA Oy
Business ID: [добавьте, если есть]
Registered in Finland
Email: [добавьте контактный email]
Phone: [добавьте номер]
Website: [ https://www.omela.fi ]
We offer integrated packaging engineering services, including equipment selection, supply, implementation, training, and support.
2. What Personal Data We Collect
We may collect the following categories of data:
- Contact information: name, email, phone number, company name, country.
- Communication data: correspondence, form submissions, call records.
- Technical data: IP address, browser type, pages visited, session duration (via cookies or analytics tools like Google Analytics).
- Lead information: interest in services, type of packaging/equipment needed.
We do not collect sensitive personal data or information about minors.
3. How We Use Your Data
We use your data to:
- Respond to inquiries and requests
- Provide commercial offers and consultations
- Improve our website and services
- Send marketing emails (only if you have given consent)
- Maintain our CRM records (Kommo)
4. Legal Basis for Processing
We process your data based on:
- Your consent (for example, when submitting a contact form)
- Performance of a contract (when you become our client)
- Legitimate interest (e.g., analytics, marketing to businesses)
5. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Website performance and functionality
- Analytics and statistics (e.g., Google Analytics, Meta Pixel)
- Marketing and retargeting campaigns
You may control cookies via your browser settings. More information is provided in our Cookie Policy (link).
6. Data Sharing and Transfers
We do not sell your personal data. We may share it with:
- Our CRM and analytics service providers
- Logistics or customs partners (when fulfilling international orders)
- Contractors or consultants who assist us in service delivery
Data may be processed outside the EU/EEA, but we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs).
7. Data Retention
We retain your data:
- As long as necessary to fulfill the purpose for which it was collected
- Up to 5 years for business correspondence
- Or until you request erasure (see Section 8)
8. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Erase your data ("right to be forgotten")
- Restrict or object to processing
- Withdraw consent
- Lodge a complaint with a data protection authority (e.g., Tietosuojavaltuutetun toimisto in Finland)
9. How to Contact Us
If you have any questions about this Privacy Policy or your personal data, contact us at:
OMELA Oy
Email: [ваш email]
Phone: [номер]
Address: [если есть финский адрес, добавьте]
10. Updates
We may update this Policy occasionally. The latest version is always available on our website.
Cookie Policy
OMELA.fi uses cookies and similar technologies to improve your experience on our website, analyze traffic, and provide personalized content.
What Are Cookies?
Cookies are small data files stored on your device when you visit a website. They help us understand how users interact with our site.
Types of Cookies We Use
- Essential Cookies – necessary for website functionality
- Analytical Cookies – help us analyze how our site is used (e.g., Google Analytics)
- Marketing Cookies – used to deliver personalized ads or content
How to Manage Cookies
You can manage or delete cookies through your browser settings. Refusing cookies may affect certain website functionalities.
